Emergency storm work
Everything looks far more beautiful than it ever could had we done the work ourselves.
Peter W
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Frequently Asked Questions
How do you calculate invoices?
Invoices are calculated based on our hourly rate multiplied by the number of staff who service your property from when we arrive until we depart. We calculate our time on site to the nearest five minutes.
In addition to the hourly on-site rate, we have a standard charge for travel time that is applied to all invoices.
Finally, if you requested any additional materials (like mulch or soil) or requested that we remove debris from your property (we usually leave it neatly bagged for city collection at no charge), those additional charges are applied to your invoice.
HST is applied to the total amount, and the invoice is emailed, usually the next business day.
How does invoicing work?
Our crew records their time on site after they complete their work, which is reported to our office at the end of the day. Our office team will issue an invoice for the work the next business day, which you will receive by email.
What areas do you serve?
Simcoe country : The Annex, Cabbagetown, The Danforth, Leaside, Rosedale, South Hill / Casa Loma, Summerhill, and Yorkville.
North Toronto: Bedford Park, Caribou Park, Chaplin Estates, Davisville Village, Deer Park, Forest Hill, Lawrence Park, Ledbury Park, Lytton Park, Moore Park, and Yonge & Eglinton.
What is your cancellation policy?
To request a cancellation, just call or email our office at support@gardenzilla.ca.
Hourly services can be cancelled without penalty before our arrival. However, you will still be responsible for any materials we had to purchase on your behalf, like plants.
Get an Estimate
We follow up on requests during business hours, usually within and hour or two. There is no cost and no obligation – we’d be happy to hear from you, and happy to help.
